Gold Maintenance Plan

Our premium maintenance plan offering you complete peace of mind. This plan includes an annual service for bell only alarms and two annual services for monitored alarms. It also includes all emergency callouts 24/7 and all parts and labour required to rectify a fault. It is priced from £120 per year excluding VAT for a bell only alarm with up to eight zones.

Your alarm service includes:

• Check the installation & location of all equipment against the specification
• Check the satisfactory operation of all detection devices
• Check mains and standby power supplies
• Check keypad/s & control panel for correct operation
• Check all audible warning devices for correct operation
• Check the alarm system is fully operational
• Monitored systems - Test remote signalling equipment to ARC

Preventative maintenance is for the inspection and testing of the system in compliance with current British and European Standards, Insurance and ACPO Alarm Policy. Maintenance will reduce/prevent unnecessary false alarms and ensure that, in the event of a genuine alarm activation, you receive the correct response.

Corrective maintenance is for the repair of your alarm installation, we will be at hand to correct faults and provide ongoing support. Corrective maintenance is carried out within the required timescale and in accordance with documented quality assured procedures.

Any upgrades or extensions to your system will be charged at discounted rate - all charges will be agreed in advance.

The following exclusions apply to this plan:

• Damage due to vandalism
• Accidental damage by third parties i.e. decorators
• Damage due to power surges
• Damage due to acts of God - i.e. flooding

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